Privacy policy

1. Who We Are CrCoNi Power is an online wellness brand managed by Thi Ha VU, operating from France. This privacy policy explains how we collect, use, and protect your data.

2. What Personal Data We Collect We may collect the following information:

  • Name and contact details (email, shipping address, phone)
  • Payment information (processed securely via third-party gateways)
  • Order and transaction history
  • Site usage data via cookies and analytics tools

3. How We Use Your Data We use your personal data to:

  • Process and ship your orders
  • Communicate with you about your purchases
  • Send promotional emails (only if you opt-in)
  • Improve our website and product offerings

4. Sharing of Data Your data is shared only with:

  • Payment processors (e.g., Shopify, TikTok)
  • Fulfillment and shipping partners (for delivery purposes)
  • Legal authorities, if required by law We never sell or rent your personal data.

5. Cookies & Analytics We use cookies to enhance your experience and track website performance. You may disable cookies in your browser settings at any time.

6. Your Rights (GDPR) As an EU resident, you have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletion
  • Withdraw consent or object to processing
  • Lodge a complaint with your data protection authority

To exercise these rights, please contact us at [your email address].

7. Data Retention We retain order-related data for 6 years for accounting and legal purposes. Other data is retained only as long as necessary.

8. Security We implement industry-standard security measures to protect your personal data.

9. Contact Us For any questions about this privacy policy, please contact:

  • Email: [your email address]
  • Instagram / TikTok: @crconipower